Making Microsoft 365 Actually Work
I help organizations bridge the gap between having Microsoft 365 licenses and actually using them to transform how work gets done.

Your M365 Adoption Partner
Hi, I'm Reid Laird—a Vancouver-based Microsoft 365 trainer who's obsessed with helping teams actually use the tools they're paying for.
I spend my days testing every new M365 feature, building Copilot prompts, and creating training content so your team doesn't have to figure it out alone. My approach is simple: practical training that sticks.
Whether it's helping your team master Copilot, understand SharePoint best practices, or leverage AI agents effectively—I'm here to transform your Microsoft investment into real productivity gains.
What Drives Everything We Do
Practical Knowledge
I test every M365 update myself before teaching it. No theory—only real-world techniques that work.
People First
Technology adoption is about people, not features. I meet your team where they are.
Results Driven
Every engagement focuses on measurable outcomes—time saved, processes improved, ROI delivered.
Genuine Partnership
I'm invested in your success. Your wins are my wins, and I'm here for the long haul.
Ready to Transform Your M365 Experience?
Let's have a conversation about how I can help your team get more value from Microsoft 365.
Schedule a Free Discovery Call